Job Description
Tenancy Support Officer
Location: Rugby
Pay Rate: £17.18 per hour PAYE
Contract: Temporary (3 Months)
We are recruiting for an experienced Tenancy Support Officer to provide intensive support to tenants with complex needs, helping them sustain their tenancies and live independently.
Key Responsibilities
Deliver tailored tenancy support and develop individual support plans.
Support tenants with budgeting, debt management, income maximisation, and welfare benefits.
Work closely with Housing Officers, Revenues Teams, and external agencies.
Signpost customers to local services and support networks.
Maintain accurate records and case notes.
Assist in resolving tenancy issues, including rent arrears and tenancy breaches.
Support vulnerable tenants to achieve positive outcomes and maintain stable housing.
Requirements
Minimum 2 years' experience in a customer-focused or housing-related role.
Knowledge of welfare bene...
Location: Rugby
Pay Rate: £17.18 per hour PAYE
Contract: Temporary (3 Months)
We are recruiting for an experienced Tenancy Support Officer to provide intensive support to tenants with complex needs, helping them sustain their tenancies and live independently.
Key Responsibilities
Deliver tailored tenancy support and develop individual support plans.
Support tenants with budgeting, debt management, income maximisation, and welfare benefits.
Work closely with Housing Officers, Revenues Teams, and external agencies.
Signpost customers to local services and support networks.
Maintain accurate records and case notes.
Assist in resolving tenancy issues, including rent arrears and tenancy breaches.
Support vulnerable tenants to achieve positive outcomes and maintain stable housing.
Requirements
Minimum 2 years' experience in a customer-focused or housing-related role.
Knowledge of welfare bene...
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