Job Description

Job Title: Help Desk Advisor (Data Entry & Administration)
Location: Redditch
Salary: £12.21 per hour
Job Type: Temporary  
Working Hours: Monday to Friday / 9:00am – 5:00pm

About the Role
We are currently seeking a reliable and detail-oriented Help Desk Advisor to join our team on a temporary-to-permanent basis. This role is primarily focused on data entry, administrative support, and handling basic help desk enquiries, making it ideal for someone organised, accurate, and confident working in a fast-paced office environment.

Key Responsibilities
Accurately input and update information within internal systems and databases
Provide first-line support for incoming help desk queries via phone, email, or ticketing system
Maintain and organise digital and physical records
Assist with general administrative tasks including filing, scanning, and document preparation
Ensure all data is recorded in line with company procedures and compliance stand...

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