Job Description

Key Performance Areas

To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products

Job Description

To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products

Customer

  • Takes accountability in customer engagement to identify customer’s needs.
  • Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.
  • Performs the regulatory checks for the customer, FICA, POPI and NCR
  • Aid customers in account servicing and account origination.
  • Handles client serving like issuing of card, answering to client queries
  • Referring matters outside the operational mandate to the team leader

People

  • Adheres to principles of teamwork
  • Allows to be led by the senior

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