Job Description

  • Engagement: Helping new people to complete the onboarding processes, send notifications, respond to email enquiries, phone calls, walk in enquiries, class visits, prepare and issue Letter of Verification.
  • Attendance Monitoring, Intervention, and Leave Application: Monitor attendance and intervene when necessary. Process leave applications and ensure follow the appropriate procedures for absences.
  • Re-module, Course Transfer, Withdrawal, Deferment, Resumption, Extension: Assist with re-modules, course transfers, withdrawal requests, deferment applications, resumption processes, and extensions.
  • Academic Intervention Coordination: Coordinate academic interventions for requiring additional support, collaborating with the academic department to ensure effective solutions.
Requirements
  • Minimum NITEC or Diploma or Degree in any discipline
  • Preferably with prior administration experiences
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