Telesales / Customer Support Role

• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Connect with the end customer and resolve their concerns
• Confirm whether all reports are being released on time internally and from partner labs

Skill :

• Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.
• Professional certification in sales and marketing will be an advantage.
• Great interpersonal skills.
• Exceptional oral and written communica...