Job Description
Job Summary:
The Clinical Solutions Account Manager will be responsible in managing the accounts assigned to him/her for a specific territory or discipline. The AM is in charge maintaining his/her Upsell/Uplift goals, Book of Business and/or retain the customer base by renewing their annual subscription aligned with business strategies. and to potentially grow the existing customer portfolio by actively hunting opportunities within the existing customer base and/or identifying new business opportunities for Elsevier CS.
Accountabilities:
+ Manage an existing book of business (i.e. in charge of renewing customers with existing contracts)
+ Meet Sales Team Objectives including but not limited to the following:
+ Retention activities through working in advance
+ Generate Upsell opportunities and convert forecasted pipeline to sales
+ New Business
+ Engage with customers to verify user experience and identify pain points
+...
The Clinical Solutions Account Manager will be responsible in managing the accounts assigned to him/her for a specific territory or discipline. The AM is in charge maintaining his/her Upsell/Uplift goals, Book of Business and/or retain the customer base by renewing their annual subscription aligned with business strategies. and to potentially grow the existing customer portfolio by actively hunting opportunities within the existing customer base and/or identifying new business opportunities for Elsevier CS.
Accountabilities:
+ Manage an existing book of business (i.e. in charge of renewing customers with existing contracts)
+ Meet Sales Team Objectives including but not limited to the following:
+ Retention activities through working in advance
+ Generate Upsell opportunities and convert forecasted pipeline to sales
+ New Business
+ Engage with customers to verify user experience and identify pain points
+...
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