Job Description
**Additional Information**
**Job Number** 26083599
**Job Category** Rooms & Guest Services Operations
**Location** Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico, 48354
VIEW ON MAP (https://www.google.com/maps?q=Paseo%20de%20la%20Marina%20Sur%20%23205%2C%20Puerto%20Vallarta%2C%20Jalisco%2C%20Mexico%2C%2048354)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest...
**Job Number** 26083599
**Job Category** Rooms & Guest Services Operations
**Location** Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico, 48354
VIEW ON MAP (https://www.google.com/maps?q=Paseo%20de%20la%20Marina%20Sur%20%23205%2C%20Puerto%20Vallarta%2C%20Jalisco%2C%20Mexico%2C%2048354)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest...
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