Job Description

Key Responsibilities

  • Outbound Cold Calling : Initiating calls to prospective customers using provided lists to sell products or services.
  • Sales & Negotiation : Utilizing persuasive techniques to explain product features, benefits, and prices, and handling objections to close sales.
  • Lead Generation & Data Management : Recording customer details, updating CRM systems (e.g., Salesforce), and maintaining accurate records.
  • Inbound Inquiry Handling : Answering customer questions and providing information to drive sales.
  • Goal Achievement : Meeting daily, weekly, or monthly sales quotas and performance metrics.
  • Customer Service : Addressing complaints or queries professionally to maintain company reputation.

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