Telecom Expense Management (TEM) Analyst (Mississauga)

Telecom Expense Management Analyst (Contract)

Location: Canada (9am – 5pm EST working hours)

Type: Contract (REMOTE)

Industry: Global Technology / Enterprise IT

Overview

A large, multinational technology organization is seeking a Telecom Expense Management (TEM) Analyst to support its global mobility and telecom operations. This role focuses on billing accuracy, inventory management, mobility support, and vendor performance analytics. The ideal candidate understands the telecom ecosystem, works well with stakeholders across IT and Finance, and has hands-on experience supporting mobility users and managing telecom expense lifecycles.

Key Responsibilities

Telecom Billing & Cost Management

• Review monthly invoices for mobility, voice/data services, circuits, and related assets
• Identify billing discrepancies and initiate/track dispute resolutions
• Validate charges against approved rate plans and contra...