Telecalling Executive

ey ResponsibilitiesContact prospective customers using provided leads and databases. Explain course features, benefits, pricing, and career opportunities. Understand customer requirements and recommend suitable courses. Follow up with interested prospects through calls, WhatsApp, email, or SMS. Achieve monthly and quarterly sales targets. Maintain accurate records of customer interactions in the CRM or sales tracker. Handle customer inquiries professionally and resolve objections. Coordinate with the admissions or support team for successful enrollments. Build and maintain strong relationships with prospective and existing learners. Stay updated on course offerings, promotions, and industry trends. Required SkillsExcellent communication and interpersonal skills. Strong persuasion and negotiation abilities. Ability to build rapport with customers over the phone. Goal-oriented with a passion for sales. Basic computer knowledge and familiarity with MS Office, CRM tools, and online communi...