Telecaller/Telesales Executive

Job Description

Job brief

We are looking for an enthusiastic Telecaller/Telesales representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

Contact potential or existing customers to inform them about a product or service using scripts

Client Handling Customer Interaction Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Enter and update customer information in the database

Handle grievances to...