Job Description
Hiring a dynamic and detail-oriented Tele calling Executiveto manage category-wise order fulfillment process while handling voice-based communication with vendors, partners, and customers. The role requires strong coordination skills, operational efficiency, and the ability to manage both backend processes and voice interactions effectively.
Handle inbound and outbound calls related to fulfillment updates, escalations, and coordination.
Communicate with vendors, delivery partners, and customers to ensure smooth processing.
Resolve queries and complaints within defined TAT.
Maintain professional communication standards always.
Provide timely status updates and follow-ups.
Maintain and update MIS reports for daily performance tracking.
Identify process gaps and suggest improvements to enhance operational efficie...
Ready to Apply?
Take the next step in your AI career. Submit your application to 2coms today.
Submit Application