Tele calling Executive

Hiring a dynamic and detail-oriented Tele calling Executive to manage category-wise order fulfillment process while handling voice-based communication with vendors, partners, and customers. The role requires strong coordination skills, operational efficiency, and the ability to manage both backend processes and voice interactions effectively. Key Responsibilities (KRAs): Handle inbound and outbound calls related to fulfillment updates, escalations, and coordination. Communicate with vendors, delivery partners, and customers to ensure smooth processing. Resolve queries and complaints within defined TAT. Maintain professional communication standards always. Provide timely status updates and follow-ups. Maintain and update MIS reports for daily performance tracking. Identify process gaps and suggest improvements to enhance operational efficiency. Requirements Requirement: 1. Candidate minimum experience 1 to 3 Years in any voice/ Tele calling/ Tele marketing process. 2. Should have good c...