Telecaller – Job Description

Organization: Jeevan Ayurveda

Industry: Ayurvedic Healthcare & Customized Treatments

Location: On-site / Remote (as applicable)

Role Overview

The Telecaller will be responsible for handling inbound and outbound patient calls, explaining Ayurvedic treatments, booking consultations, and maintaining strong follow-up communication. This role requires strong communication skills, empathy toward patients, and the ability to convert inquiries into clinic visits.

Key Responsibilities

• Handle inbound and outbound calls related to treatments such as piles, arthritis, PCOD, skin issues, and customized Ayurvedic therapies.
• Explain clinic services, treatment processes, and consultation benefits clearly to potential patients.
• Convert leads generated from ads, social media, and website inquiries into appointments.
• Schedule an...