Job Description
Job Description: Telecaller Position Telecaller Department Sales / Customer Relations / Admissions / Business Development Reports To Team Leader / Sales Manager / Business Development Manager Job Summary The Telecaller is responsible for making and receiving calls to generate leads, provide information about products or services, follow up with prospective customers, schedule appointments, and maintain positive customer relationships. The role requires excellent communication skills, a customer-focused approach, and the ability to achieve assigned targets. Key Responsibilities Customer Calling Make outbound calls to prospective and existing customers from the provided database. Attend inbound calls professionally and respond to customer inquiries. Explain products, services, offers, or programs clearly and effectively. Build rapport with customers and maintain positive relationships. Lead Generation & Follow-up Generate qualified leads through telecalling activities. Follow up with pro...
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