Tech/System Support Analyst

Tech/System Support Analyst page is loaded## Tech/System Support Analystlocations: Taguig City, Philippinestime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: February 28, 2026 (30+ days left to apply)job requisition id: R **Job Responsibilities:*** Responding to written and telephone inquiries about products, services and policies.* Liaising with other departments to resolve inquiries, and to obtain product and service updates.* Raising customer awareness of products and services.* Providing sales support and conducting customer escalation investigations.* Participating in customer service and process improvement initiatives.* Following up with customers.* Collecting and entering data.* Adverse event and product complaint reporting.* Order and return processing.* Providing product supply and status updates.* Advising users on appropriate course of action.* Monitoring issues from start to resolution.* Conducting over the phone device training.* Delive...