Technology Support Specialist

At ScalableOS,we're redefining offshoring by connecting growth-focused businesses with toptalents across the Philippines. Our expertise is in providing top-tier talentfor IT companies, with a strong focus on Managed Service Providers (MSPs), Tax& Accounting, and other industries. To continue delivering exceptionalresults, we’re looking for passionate individuals ready to make an impact andthrive in a team built on trust, integrity, and excellence. Join us as we drivecontinuous growth and scalability. Your next big opportunity starts here!

Job Description

This is a remote position.

SUMMARY

The Technology Support Specialist is both foundational and mission critical within the Company. This fully remote role combines the core responsibilities of first touch ticket triage, initial technical troubleshooting, and Tier 1 resolution, as well as proper routing and prioritization of support requests.

Technicians in this role will evaluate, diagno...