Job Description

Job#: 3020339

Job Description:

Our great client in Denver, CO has an immediate opening for a Technology Support Specialist. This is a 6 month contract to hire opportunity.

Specifically, you will be responsible for:

·Providing Level 1 and 2 support, as needed; Level 3 issues will be escalated

·Managing proprietary software changes and the introduction of new and highly complex technologies

·Full desktop support including; diagnosing desktop and support systems issues, reimaging computers, password assistance, screen shares, error codes, updates etc.

·The resolution of all field computer associated problems

·Leveraging a ticketing system to manage workflow

·Working occasionally with vendors; tracking service agreements

·Maintaining appropriate inventory to get new users up and running in short order

Bring Your Best! What this role needs:

To meet the basic qualifications for this role...

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