Job Description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“Come join our dynamic and talented GTS operations team in a hands-on technical role where you will provide first level support for FICO IT infrastructure” – Senior Manager, GTS Operations

What You’ll Contribute

  • Provide first level support for IT Infrastructure Incident Resolution & Incident Escalation.
  • Complete requests and perform scheduled tasks for technical systems located in multiple geographical regions from the dedicated local command center.
  • Use the breadth & depth of technical knowledge to solve complex problems.
  • Solve/escalate issues within agreed SLA/OLA.<...

Ready to Apply?

Take the next step in your AI career. Submit your application to FICO today.

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