Job Description
Responsibilities Customer & technical support. (Inbound calls / FCR - First Contact Resolution).•Voice and email Support (US client).•Strong customer service & Handling skills.•Excellent written and verbal communication skills. (Language/Grammar Proficiency).•Ability to work independently and as part of a team.•Proficiency in Microsoft Office Suite.•Familiarity with ServiceNow Ticketing tool.•Knowledge of common technical troubleshooting tools and techniques.•Knowledge of ITIL Framework is Required Educational Requirements Graduate
Ready to Apply?
Take the next step in your AI career. Submit your application to Infosys today.
Submit Application