Technology Support Engineer

Overview

Are you an experienced IT professional with a passion for delivering excellent customer support? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to hear from you!

About the Role: As a Technology Support Engineer , you'll play a key role in ensuring our colleagues have secure, reliable access to IT and telephony services. You'll be the first point of contact for technical support, resolving issues efficiently while providing a positive and professional service. From maintaining desktop and server infrastructure to supporting disaster recovery and security processes, you'll help keep our business running smoothly.

Key Responsibilities

• Running the IT Helpdesk, responding promptly to user queries and issues.
• Installing, configuring, and maintaining desktop and server hardware/software.
• Ensuring IT systems and business information are sec...