Job Description
Join Scotiabank in Toronto as a Technology Project Leader focusing on compliance and incident management. Lead coordination efforts to ensure system optimization and stakeholder communication.
As a Senior Project Leader, you will take the helm of technology projects within International Operations Technology & UCS. Manage daily ticket reviews for Verint and Genesys applications while leading incident management sessions and ensuring the effectiveness of compliance processes.
Key Responsibilities:
• Lead sessions for updating incident playbooks
• Communicate necessary incident changes promptly
• Review daily tickets for operational efficiency
• Facilitate weekly Verint team reviews and assessments
• Summarize and report project activities to management
Requirements:
• Strong leadership in technology project management
• Expertise in incident management and compliance
• Proficient with Verint system integrations
• Excellent communication and stakeholde...
As a Senior Project Leader, you will take the helm of technology projects within International Operations Technology & UCS. Manage daily ticket reviews for Verint and Genesys applications while leading incident management sessions and ensuring the effectiveness of compliance processes.
Key Responsibilities:
• Lead sessions for updating incident playbooks
• Communicate necessary incident changes promptly
• Review daily tickets for operational efficiency
• Facilitate weekly Verint team reviews and assessments
• Summarize and report project activities to management
Requirements:
• Strong leadership in technology project management
• Expertise in incident management and compliance
• Proficient with Verint system integrations
• Excellent communication and stakeholde...
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