Job Description
Join our Global Technology Operations team and lead high‑impact incident and platform operations.
Are you the person everyone calls when things get complex, high‑stakes, and time‑critical? Do you thrive on solving tough technical problems, stabilising platforms, and guiding others through chaos with calm, clear direction?
We're looking for a Technology Operations Engineer III (Service Desk Engineer III) to play a senior role in our Global Technology Operations team – providing advanced technical support, operational leadership, and mentorship across our enterprise platforms and services.
In this role, you'll be the senior escalation point for Level I & II engineers, lead responses to major incidents, and help shape how we run and improve our technology operations globally.
This role will be based in our office in Makati, Manila, working a rotating schedule (EMEA, AMER, Weekend shifts). Employees are required to attend the office.
What you'll be doing?
Lead Complex Inc...
Are you the person everyone calls when things get complex, high‑stakes, and time‑critical? Do you thrive on solving tough technical problems, stabilising platforms, and guiding others through chaos with calm, clear direction?
We're looking for a Technology Operations Engineer III (Service Desk Engineer III) to play a senior role in our Global Technology Operations team – providing advanced technical support, operational leadership, and mentorship across our enterprise platforms and services.
In this role, you'll be the senior escalation point for Level I & II engineers, lead responses to major incidents, and help shape how we run and improve our technology operations globally.
This role will be based in our office in Makati, Manila, working a rotating schedule (EMEA, AMER, Weekend shifts). Employees are required to attend the office.
What you'll be doing?
Lead Complex Inc...
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