Technology Officer

Discover Your Next Opportunity as a Technology Officer

An exciting opportunity awaits a motivated and proactive Technology Officer to join a dedicated support team within a prominent government department. This role offers the chance to utilise your technical skills, deliver exceptional customer service, and contribute to important organisational initiatives. Perfect for someone passionate about technology and eager to develop their career, this position provides a standard Monday to Friday schedule in a collaborative environment.

Key Responsibilities:

• Procure level 1 and level 2 support through help desk and desktop assistance to the internal user base
• Monitor and efficiently manage incoming help desk requests
• Troubleshoot hardware and software issues, providing effective resolution
• Collaborate with advanced support teams to escalate incidents or gather technical information
• Maintain and update technical d...