Job Description
Launch your career with East Coast Credit Union as a full-time Technology Enablement Technician in Antigonish, NS. Provide essential Tier 1 tech support and ensure efficient tool access for staff.
As a critical member of the team, you will deliver frontline support, focusing on hardware troubleshooting, connectivity issues, and application access. You will facilitate onboarding, manage tech assets, and ensure seamless service across multiple ECCU locations while aligning with our community-focused values.
Key Responsibilities:
• Act as first contact for tech support through various channels
• Perform Tier 1 troubleshooting for technology issues
• Provide remote and onsite support across ECCU branches
• Maintain accurate documentation of incidents and resolutions
• Prepare and deploy end-user devices as per standards
Requirements:
• Postsecondary education in Information Technology or related field
• 1-3 years of experience in enterprise technology support<...
As a critical member of the team, you will deliver frontline support, focusing on hardware troubleshooting, connectivity issues, and application access. You will facilitate onboarding, manage tech assets, and ensure seamless service across multiple ECCU locations while aligning with our community-focused values.
Key Responsibilities:
• Act as first contact for tech support through various channels
• Perform Tier 1 troubleshooting for technology issues
• Provide remote and onsite support across ECCU branches
• Maintain accurate documentation of incidents and resolutions
• Prepare and deploy end-user devices as per standards
Requirements:
• Postsecondary education in Information Technology or related field
• 1-3 years of experience in enterprise technology support<...
Ready to Apply?
Take the next step in your AI career. Submit your application to East Coast Credit Union Ltd. today.
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