TECHNOLOGY BUSINESS ANALYST

DEPARTMENT OVERVIEW

The MJ Quinn Technology Services Department support circa 5000 users across our platforms, workforce, and locations. The Department designs, supports a complex environment of software solutions.

JOB OBJECTIVE

The primary purpose of this role is to deliver new or improved business processes and software solutions that align with the organisation’s strategic goals. In practice, this means analysing current business processes and IT systems, identifying inefficiencies or opportunities for improvement, and defining requirements for changes or innovative solutions.

By working closely with business sponsors (the key stakeholders funding or championing projects) and technology teams, the Business Analyst ensures that initiatives add significant business value — for example, by enhancing efficiency, improving service quality, or enabling better decision-making through data and systems. The Business An...