Technology and Reporting Analyst - Open Reporting

**Key Responsibilities**:
**Open Reporting Support & Configuration**
- Configure and maintain our Open Reporting SaaS solution, Case IQ and reporting program YellowFin.
- Manage user roles, permissions, workflows, and system settings to ensure alignment with business needs and data governance policies.
- Collaborate with IT, compliance, and business stakeholders to optimize platform usability, integration, and scalability.
**Custom Reporting & Data Analysis**
- Research, design, and implement innovative methods for analyzing Open Reporting data to enhance decision-making processes, support compliance objectives, and drive strategic insights.
- Design, develop, and maintain custom reports and dashboards to provide visibility into reported concerns, trends, response timelines, and resolution status.
- Conduct regular audits of data accuracy, completeness, and consistency.
- Translate business requirements into reporting specifications and ensure timely delivery...