Technology Analyst - EUC Analyst

Job Description

Location: Mexico City: Santa Fe (onsite 5 business days - daily basis). Parking: no parking lot, not extra support for transportation. Skills: end user computing and services, site support and executive support.

EUC Analyst - IT Infrastructure Services

Responsibilities

• Provides expert judgment and analysis for the design, development and implementation of desktop systems.
• Analyzes requirements to ensure the system meets performance needs.
• Maintains, repairs, and troubleshoots desktop hardware and software packages.
• Assists with desktop/laptop images including updates, patches and performance/process enhancements.
• Provide level 2 desktop/laptop break-fix support.
• Responsible for writing documentation to describe existing and new environments, technologies and enhancements.
• Assists with writing, testing, and installing packages for software...