Techno Commercial cum Customer Relations Executive

Job Description

Responsible for techno-commercial related activities like inquiry handling, quotation/estimation preparation, Client Interaction, purchase order creation, coordination with suppliers for on-time delivery of consignments and management reporting.

Key Responsibilities

 Handling the queries from the client-side and replying in a timely manner

 Preparation of Quotations as per the Marketing/Sales Department requirement

 Follow-ups on quotations and monitoring of assigned Mailboxes.

 Ensure timely and accurate customer service

 Handle complaints and specific customer requests

 Handle and manage the courier inward-outward system

 Preparation of reports as required by the management

 Supervise and support office staff

 Keep the records updated wherever required

 Ensure the company’s policies are met

Key Skills...