Job Description

Description

: (English Version)

We are looking for a motivated and detail-oriented IT Technician to provide on-site IT and OT support at our Bromont facility. The ideal candidate will have a strong understanding of industrial environments, automation systems, and IT technologies applied to operations. This role is key to maintaining, troubleshooting, and improving both IT and OT systems.

Responsibilities:

  • Provide technical support for IT and OT systems (Production Equipment’s).
  • Respond to support requests, resolve incidents, and follow up on tickets.
  • Interface with employees in person, by phone, via ticketing system or Microsoft Teams.
  • Troubleshoot production equipment, personal computers, printers, mobile phones, system access, IP telephony, applications, data, network, security, virus detection, etc.
  • Participate in projects such as workstation upgrades, application deployment, or facility moves.<...

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