Job Description
Join The Canadian Press as a Technician Specialist focusing on IT Support and Automation in Toronto. This role involves enhancing user experience through technical assistance and innovative solutions.
This full-time position is pivotal for supporting IT functions across The Canadian Press. You will serve as the primary contact for device and application issues while troubleshooting a range of IT challenges. Working in a rotational shift environment, you’ll engage with Microsoft 365, endpoint management, and security operations to provide comprehensive support.
Key Responsibilities:
• Act as a point of contact for technical assistance
• Install, configure, and troubleshoot user devices
• Provide support for Microsoft 365 and security protocols
• Maintain documentation of technical processes and user guides
• Assist during critical business functions with technical support
Requirements:
• Education in IT or equiva...
This full-time position is pivotal for supporting IT functions across The Canadian Press. You will serve as the primary contact for device and application issues while troubleshooting a range of IT challenges. Working in a rotational shift environment, you’ll engage with Microsoft 365, endpoint management, and security operations to provide comprehensive support.
Key Responsibilities:
• Act as a point of contact for technical assistance
• Install, configure, and troubleshoot user devices
• Provide support for Microsoft 365 and security protocols
• Maintain documentation of technical processes and user guides
• Assist during critical business functions with technical support
Requirements:
• Education in IT or equiva...
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