Job Description

Join a leading independent technology and services provider as an IT Support Analyst – L2 On-site.Job Overview:
  • Role: IT Support Analyst – L2 On-site
  • Location: Ipswich
  • Contract: ASAP – 15th Feb’27
  • Pay Rates:
  • Umbrella Rate: £ (via a Hays approved umbrellapany).
  • PAYE Basic Rate: £
  • Hours: hours a week. Monday – Friday.
  • Time: 9:00 AM – 5:30 PM
    • Job purpose:The IT Support Analyst (L2) provides advanced on-site technology support to colleagues across customer office and contact centre environments. Acting as a senior L2 resource, the role serves as the primary escalation point forplex user issues, technology incidents, workplace technology services, and operational support activities. The positionbines hands-on technical expertise with service leadership, mentoring, and continuous improvement responsibilities to enhance colleague experience and ensure stable IT...

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