Technical Writer - SME

Role & Responsibilities:

• Write, publish and maintain high-quality content e.g. documents/manuals, presentations, help center and print publishing content. This includes written documents, help center articles, videos and graphical content (diagrams, flow charts, and logos)
• Manage creation, production, publishing and proof-reading of documents or training content
• Collaborate with internal teams and client stakeholders for in-depth understanding of the documentation requirements
• Thoroughly understand all policies and tools used within the process and translate the requirements clearly into a workflow document/site/presentation
• Create engaging content with use of infographic, flow-charts & gif or videos for ease of understanding
• Participate and contribute to documentation development activities from estimation, planning, scheduling through publishing stages
• Improve the depth and quality of the documentation bas...