Technical Writer

Technical WriterThe Digital Experiences team is seeking a Technical Writer to join our team. This role involves collaborating with experts to develop articles, guides, and comprehensive documentation for our products and services. This individual contributor role will report into the Digital Experiences business unit and collaborate with the Performance, Education, and Knowledge team to create technical product documentation.Key Responsibilities:

Translate highly technical and complex information into easy-to-understand documentation for both technical and non-technical audiences

Identify and interview subject matter experts, product managers, solutions architects, and engineers to gather technical information about our products and processes

Create, update, and maintain a variety of content including installation and configuration guides, technical specifications, best practices, supportability, process enablement, technical blogs, and more

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