Technical Writer

Overview

We are seeking a highly skilledTechnical Writer and B2B Content Strategist to develop, manage, and scale high-quality technical and marketing documentation for complex enterprise platforms. This role bridgesengineering, product, and marketing , turning complex technical systems intoclear, authoritative, and search-optimized content for customers, developers, sales teams, and partners.

You will own the creation oftechnical manuals, API documentation, tutorials, product guides, and SEO-optimized content that explains sophisticated platforms such as CPaaS, UCaaS, CCaaS, APIs, data pipelines, and telecom infrastructure.

Responsibilities

Technical Documentation

• Create and maintain:

  • Product manuals

  • User guides

  • Admin and operations guides

  • API documentation

  • Integration and onboarding guides

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