Job Description

Description

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Roles and Responsibilities:

  • Develop comprehensive documentation that meets organizational standards
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Independently gather information from subject matter experts to plan, develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Research, develop and document technical design specifications
  • Produce electronic documentation in addition to hard copy manuals
  • Maintain a comprehensive library of technical terminology and documentation
  • Analyze documents to maintain continuity of style of content
  • Manage updates and revisions to technical literature
  • Preparing IT policy documents and user guides
  • Taking training sessions on the products and Tools used across the organization on the usage of it and ...

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