Job Description

Overview
We are a B2B SaaS company seeking an experienced Technical Writer to create a structured, role-based user guide for our clinician mobile application.
This fixed-price pilot project focuses specifically on documenting the workflows used by facility staff members within our mobile app.
We are looking for someone who can translate real product workflows into clear, task-based documentation that frontline users can easily follow.
If this pilot is successful, there may be additional documentation projects.
Project Scope
You will create a comprehensive, task-based user guide for clinicians using our mobile application.
The guide should be organized around user tasks and real-world workflows rather than feature-by-feature descriptions.
Expected Workflow Sections
Final scope will be confirmed during kickoff. Anticipated workflows include:
Logging in and account setup
Viewing schedule
Picking up open shifts
Requesting to be waitlisted
Calling o...

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