Job Description

Roles and Responsibility

The Senior Technical Writer will be responsible forproviding high quality documentation that contributes to the overall success ofour products. As a prospective hire, you will work closely with the engineeringand product management teams and ensure delivery of product documentation forall company products and solutions.

Responsibilities and Deliverables:

  • Deliver Product Documentation (Administrator Guide, UserGuide, Integration Guide,
  • Deployment Guide, how to, Best Practices, and Release Notes)for multiple releases of one or more products.
  • Deliver FAQs, Troubleshooting, KB Articles for one ormore products.
  • Delivering content in HTML, PDF, or any other formats
  • Collaborate and work with Engineering, Support andServices Team
  • Work closely with UI designers and understand screendesign and flow.
  • Work closely with Product Manager
  • Manage multiple projec...

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