Job Description

Job Description


  • Develop comprehensive product documentation that meets organizational standards

  • Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content

  • Write user-friendly content that meets the needs of target audience, turning insights into language for user success

  • Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications

  • Evaluate current user content and develop innovative methods for improvement

  • Develop content in alternative media forms for maximum usability, with consistent tone across all documentation

  • Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding

  • Gathers feedback from customers, designers, and developer...

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