Job Description
Drive team success at Intact as a Technical Training Unit Manager in a hybrid mode. Lead and develop trainers to enhance claims employee onboarding and improve learning effectiveness.
Joining the Claims Learning & Development team, you will manage and inspire a group of trainers focused on delivering top‑notch technical training. This role emphasizes collaboration and continuous improvement while acknowledging the specific operational needs of the Quebec and Atlantic regions.
Key Responsibilities
- Lead and develop a motivated team of trainers
- Foster a culture of collaboration and quality focus
- Roll out onboarding and technical training pathways
- Build performance indicators to enhance training effectiveness
- Collaborate with L&D; team for consistency across regions
Requirements
- 4–5 years of management experience
- Robust understanding of claims operations in Quebec and Atlantic
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