Job Description

Responsibilities

  • Coordinate visits to field offices and rigs to maintain strong relationships and gain a thorough understanding of technician capabilities and customer expectations.
  • Utilize video and audio recording tools to create digital assets for both training and marketing purposes.
  • Gather and document feedback from Operations regarding issues with existing products. Collaborate with team members and stakeholders to identify training gaps, and coordinate with relevant groups to implement long-term solutions.
  • Provide onsite and remote support for all MDT products as needed.
  • Collect and document product feedback during training sessions and ensure it is shared with the appropriate personnel for review and implementation.
  • Develop and deliver training curricula and supporting documentation to strengthen the support structure for each product.
  • Create and manage courses and training offerings within the Learning Management...
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