Technical Training Manager (After Sales)

The Technical Training Manager is responsible for designing, implementing, and managing after-sales technical training programs to ensure the technical competency of dealer networks and third-party partners in line with VinFast’s global standards.

Key Responsibilities

• Develop training strategies, roadmaps, and annual training plans for after-sales technical functions in alignment with VinFast’s product portfolio and market expansion.
• Develop, localize, and continuously improve technical training content; ensure the quality, accuracy, and consistency of all training materials across markets.
• Deliver technical knowledge transfer programs through online and/or in-person training sessions for dealers and third-party partners.
• Build, develop, and manage internal technical trainers, including classroom observation, competency assessment, and periodic teaching qualification reviews.
• Organize technical assessments, skill com...