Technical Trainer

Job Summary

The primary responsibility of the Technical Trainer is to train employees in all IES training, standards, certifications, and industry best practices.

Job Duties and Responsibilities:

· Develop and train required technical skills for IES employees within a specific program, branch or department

· Conduct training needs assessment by collecting information pertaining to work procedures, workflow, and reports, understanding job-specific functions and tasks

· Evaluates training by assessing effectiveness of training to specific job applications

· Maintains quality service by establishing and developing program specific standards

· Implement training processes and best practices that add value and improve business performance

· Ensure all personnel have required access and understand what their role requires within the systems that IES functions in

· Provide instruction and eLearning guides for and new techn...