Job Description
Service Desk Technical Trainer – Alabang
Are you ready to make an impact? Join Infosys BPM as a Technical Trainer in Alabang and jumpstart your career!
General Responsibilities
1. Training Needs Analysis
- Ability to identify training needs accurately.
- Ability to extend follow- up support on the floor to sustain learning and improve performance.
2. Curriculum and Course Design
- Demonstrates end to end understanding of course design methodologies.
3. Content Development
- Demonstrates end to end understanding of content development and maintains appropriate methodology.
4. Course Delivery
- Possesses effective delivery/training techniques and methods.
5. Research Methodology
- Basic knowledge of research methodology and principles in order to carry out research ethically and effectively with guidance.
6. Partnering
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