Job Description
The Technical Trainer at Servco is responsible for instructing and facilitating training classes for technicians, service staff, and managers; managing tools, equipment, vehicles, simulators, and the training facility; writing curriculum and executing changes in training course materials; and maintaining the training database.
Key Outcomes
- Conducts training classes for service department technicians, service staff, and managers
- Conducts training classes for external training organizations and companies as needed
- Identifies opportunities and implements improvements to training processes to support performance and compliance
- Develops and rewrites modifications to current training course materials and provides feedback on course improvements
- Develops skill levels and knowledge of staff and apprentice technicians
- Maintains storage of training department tools, simulators, vehicles and other equipment
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