Job Description
Join a high-performing team as a Technical Systems Analyst, specializing in Enterprise Performance Management (EPM) and vendor software support. Collaborate effectively across departments to ensure application reliability and operational excellence.
This role demands 3-5 years of experience supporting critical applications and vendor software such as IBM Planning Analytics and Cognos Analytics. You will perform system installations, maintenance, and troubleshooting, while monitoring application performance and automating tasks to enhance productivity. Working collaboratively with development, QA, and enterprise IT teams is essential for achieving strategic goals.
Key Responsibilities:
• Install and maintain vendor software solutions
• Provide support for on-premise and SaaS applications
• Collaborate on system changes with internal IT teams
• Troubleshoot complex issues and create vendor support tickets
• Plan and execute monthly release cycles
Requirements:
...
This role demands 3-5 years of experience supporting critical applications and vendor software such as IBM Planning Analytics and Cognos Analytics. You will perform system installations, maintenance, and troubleshooting, while monitoring application performance and automating tasks to enhance productivity. Working collaboratively with development, QA, and enterprise IT teams is essential for achieving strategic goals.
Key Responsibilities:
• Install and maintain vendor software solutions
• Provide support for on-premise and SaaS applications
• Collaborate on system changes with internal IT teams
• Troubleshoot complex issues and create vendor support tickets
• Plan and execute monthly release cycles
Requirements:
...
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