Job Description

A leading software company in Mexico City is seeking an Associate Technical Support Specialist to join their Manufacturing Execution Systems support team. This role involves troubleshooting customer issues, developing training materials, and collaborating across teams to enhance product quality. Ideal candidates will have a Bachelor’s degree in Computer Science or a related field, strong communication skills, and a customer-first mindset. Previous experience with technical troubleshooting is preferred but not required. This position offers opportunities for growth and flexibility in responsibilities.
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