Technical Support Technician

We're looking for the special, unique, and amazing YOU

@ KCS IT, we look for the ones that stands out, for those that always wants to be better and fight for it, and for those who has the same values that we do: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, teamwork.

At KCS we stand for equality and value diversity. We create a safe, diverse environment where opportunities are equal for everyone We do not discriminate based on age, ethnicity, sexual orientation, gender, disability, or any factor other than merit. All applications with skills for the position are welcome

We are looking for an Amazing:
Technical Support Technician

Seniority:
Senior (at least 5 years)

Type of position:
Hybrid model in Lisbon

Responsibilities:

• Improve monitoring to prevent and quickly fix issues;
• Manage incidents, analyze issues, and report to maintain service quality;
• Dep...