Job Description
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of technical support professionals to ensure timely and effective resolution of customer technical issues. You will oversee the support process, manage escalations, and collaborate with cross-functional teams to enhance customer satisfaction and operational efficiency.
You will report directly to our **Technical Support Manager** and you’ll work out of our Salem, OR location on an **On-Site** work schedule.
In this role, you will impact customer experience by driving high-quality technical support services, improving team performance, and ensuring alignment with Honeywell’s service standards and business objectives.
**KEY RESPONSIBILITIES**
+ Lead and manage the technical support team to deliver exceptional customer service and timely resolution of technical issues.
+ Oversee the escalation process and ensure effective communication between customers and i...
You will report directly to our **Technical Support Manager** and you’ll work out of our Salem, OR location on an **On-Site** work schedule.
In this role, you will impact customer experience by driving high-quality technical support services, improving team performance, and ensuring alignment with Honeywell’s service standards and business objectives.
**KEY RESPONSIBILITIES**
+ Lead and manage the technical support team to deliver exceptional customer service and timely resolution of technical issues.
+ Oversee the escalation process and ensure effective communication between customers and i...
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