Technical Support Supervisor

Job Description

• Managing and Supporting all installed systems and infrastructure of System
• Maintain Network Infrastructure and System Security, including system setup and network configuration.
• Maintain hardware inventory of all equipment including spare equipment and diagnostic tools.
• Troubleshoot complex issues, relating to installation, configuration and functional / technical support of the systems.
• Ensure system operations notifications and escalation procedures are accurately followed.
• Managing assigned projects and program components to deliver services in accordance with established objectives.
• Manage multiple jobs simultaneously and ensure all milestones and deadlines are meet.
• Managing and Preparing the reports and necessary documentation to customer or management if required .Manage work assignment and allocation for staff.
• Ensure team follows standard operating procedure...